| 21st July 2010: I'm Baaaaaaack! Ok, so, I haven't blogged for a long time. I know this and I am sorry. But I have been ill with a cold which for a little while I thought could well be Malaria. So I was somewhat concerned with that. Plus I was put on for 7 nights without a day off, so I was kind of exhausted. But now I am back, recharged, still down with a cold, but feeling better. And tonight we have had some real morons in. I mean, take my first customer for example - first of all he argued the time with me until I informed him that it had to be after 11pm because I would not be on a checkout arguing with him if it was before 11pm. Then he snorted that it was just bad customer service. I shot back that if he had left a little earlier, he would have got his beer. This did little to help his mood and he glared at me for the rest of the transaction. Before, this would have unsettled me, but since returning from Honduras I am far more confident and I really didn't care what he thought of me. According to one of our drivers, he was outside kicking his car, slamming the door and banging the steering wheel of it. Nice, rational person. Then I had another customer who really annoyed me. He is one of a growing breed of people I call "entitled". I hate these people with a vengeance. They believe they are better than anyone else, and they think that because they are better than anyone else, they deserve better treatment. So, Slaphead was serving, and I was about to take over from him, but this guy clicked his fingers and said "Open a till for me, I am in a hurry!" I shot him down with a glare and a "There is only one other person in front of you, I will not open a till for you". So, when it came to me serving him, he snorted "You have quite an attitude problem don't you?" I smiled and said "Sir, I was not the one clicking their fingers in a supermarket demanding that a checkout was opened expressly for them." He shrugged and said "Well, I am late now, so what does it matter?" I thought better of arguing some more with him... Permalink |
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